Delete your Sitwell account

Sitwell: Hemorrhoid Care, by Afrikan Apps Studio

In the app

1. Open Sitwell and go to the Me tab.
2. Under Your account, choose Delete my account.
3. Confirm with your password, or with Google or Apple if that is how you signed in.

Your account and data are deleted straight away.

Without the app

Email sitwell@buyitfastest.co.za from the address you signed up with and ask us to delete your account. We will do it within 30 days and confirm by email.

What is deleted

• Your sign-in (email address and any link to Google or Apple).
• Your plan: the type you chose, your safety answers, goal and progress.
• Every log: bowel movements, fibre, water, sitz baths, habits, exercises and check-ins.

What is kept

• Purchase records (which plan was bought and when, with no health information) are kept for as long as tax and accounting law requires, up to 7 years.

Deleting your account does not cancel a subscription. Cancel it in your App Store or Google Play settings.

Delete your data but keep the account

In the app, open Me and choose Delete my data and start again. If you never added a sign-in, this is all you need: there is no account to delete.